How do you ensure quality and precision standards for overseas orders?
Answer: Every component undergoes strict quality checks against your technical drawings using calibrated inspection equipment before shipment. Detailed inspection reports and material certificates are available upon request.
How are shipping, customs, and import duties managed?
Answer: We handle all export documentation and secure protective packaging. Shipments are sent via established air-express couriers with full tracking, ensuring smooth customs clearance straight to your facility.
What file formats do you accept for engineering drawings?
Answer: We accept all standard 2D and 3D CAD file formats, including STEP, IGES, DXF, and PDF.
What are your typical lead times for production and delivery?
Answer: Lead times depend on part complexity and batch size. Prototype and low-volume orders typically ship within 1 to 2 weeks, while medium production runs are scheduled to match your inventory timeline.
Can you sign a Non-Disclosure Agreement (NDA) before we send design files?
Answer: Absolutely. We respect proprietary designs and IP protection. We are happy to sign a Non-Disclosure Agreement before reviewing your CAD files or project details